Goodwill Industries International
15810 Indianola Drive
Rockville, MD    United States

04/2009 - 08/2011
 

Program Assistant

Provided high-level program support directly to the Senior Vice President Executive Office of Communications and Public Affairs; responsible for conducting research, preparing fiscal and statistical performance reports and leading team projects; lead national marketing campaign and evaluated customer service initiatives.

Directed Human Resources for the Executive Office including the recruitment, staffing and establishment of a Social Media department; restructured Public Policy team to gain staffing efficiencies and justify resource allocations.
 

Responsible for all Executive correspondence reviews to ensure adherence to company policies, Federal regulations and workforce initiatives. Collaborated with marketing communications personnel to execute media messaging and designs consistent with company communications hierarchy and global marketing style. 

Managed, coordinated, and participated in the formulation and implementation of the Communications and Public Affairs budget; $625,000.00. Prepared revenue projections and developed final budget documents to support company communications and marketing initiatives.

Analyzed revenue and expenditure variances relative to staff productivity and efficiency; worked with Branch managers to evaluate variances and prepared monthly management reports that included recommendations to CEO and executive staff members.

Served as primary point of contact for corporate Contact Center team that branded company initiatives based on market analysis and customer feedback information to reach internal and external customers through electronic media and social networking tools.

Telvent Farradyne
1390 Piccard Drive
Rockville, MD    United States

06/2008 - 09/2008
 

Senior Executive Assistant

Provided direct support to the Chief Executive Officer (CEO) to manage communications, scheduling and the day-to-day operations for programs and projects under the direction of the CEO.

Executed the relocation of the CEO, CFO and executive support staff to North America from Spain including housing and transportation requirements for staff and family.

Directed special events panning, public speaking events, workshops and executive retreats.

Reviewed, translated and edited project documents for Spain/North America executive transition project.

Managed CEO's calendar and coordinated meetings with parent and sister companies in Spain, China, Mexico and Canada, as well as State and Federal agencies.

Completed travel arrangements, domestic and international, for CEO and executive staff including: invoice auditing and reconciliation, Visas, passports, lodging, transportation and family care.

Attended budget committee meetings on behalf of the CEO and managed company travel authorizations and expense reports.

Booz Allen Hamilton
8283 Greensboro Drive
Hamilton Building
McLean, VA    United States

04/2007 - 03/2008

 

Program Analyst

Provided program support for a portfolio of Department of Defense (DoD) and Department of Homeland Security (DHS) projects to access and improve IT strategy, as well as organizational development process and procedures.

Served as team leader for 6 staff members, provided leadership and work guidance for the new hire team in support of the Global IT organization; responsible for developing new employee initiatives including orientation materials, team building events and mentoring groups.

Planned multiple out-of-state Global IT events for 400+ staff members and senior leadership; completed all events 20% below budget and was formally recognized for exceptional planning and execution of events.

Monitored and reported on project plan of action and milestones (POAM) and updated project network diagrams to ensure project team met all deadlines and appropriately identified and mitigated project risks; completed all project deliverables on-time or ahead of schedule.

Served as document manager (Book Boss) for contract proposals and was responsible for completing quality assurance review for final proposals to fulfill Requests for Proposal (RFP) requirements and submission deadlines; resulted in the successful award of multiple government contracts.

Acted as the 'on-boarding' point of contact for 40 new hires, identified office space, procured IT equipment and scheduled indoctrination training; leveraged existing IT resources to create task tracking sheets that were implemented at no cost and adopted by Human Resources department for new hire on-boarding.

Reduced Global IT supply costs 50% through the re-alignment of business processes and reporting tools that utilized just-in-time delivery and reordering model available through existing vendor contracts.

Universal Systems & Technology Inc. (UNITECH)
5870 Trinity Parkway
Centerville,, VA    United States

06/2006 - 02/2007
 

Senior Program Control Analyst

Supervised two administrative subordinates and managed all program day-to-day functions including travel schedules, time-sheets and annual employee reviews.

Collected, analyzed and presented information regarding the effectiveness of the US Coast Guard (USCG) Transportation Worker Identification Credentials (TWIC) and Seafarers Identification (SID) programs; made recommendations that directly led to USCG and Department of Transportation policy changes implemented nationwide.

Defined security threats for Liquid Natural Gas (LNG), Liquid propane Gas (LPG) and other Certain Dangerous Cargos (CDC) that affected maritime security transportation operations.

Compiled findings and recommendations from interagency working groups to define Supply Chain Security and Secure Systems of Transports; developed repeatable metrics reporting tool utilized to define security threats for the International Maritime Organization (IMO).

Identified and evaluated existing and proposed security technologies, policies and procedures to identify USCG programmatic gaps, drafted policy documents for USCG internal and external use.

Prepared and presented HIV data reports to senior Coast Guard leadership and industry stakeholders; Represented USCG at various interagency coordination meetings and prepared meeting action item reports.

George G. Sharp, Inc.
1501 Lee Highway
Suite 301
Arlington, VA    United States
 

11/2003 --06/2006
 

Program Analyst

Responsible for managing delivery of analytical and program support for the United States Coast Guard (USCG) Marine Safety Center (MSC) Vessel Security Program.

Authored Code of Federal Regulations (CFR) compliance check sheet for American Waterways Operators in compliance with U.S. Coast Guard Alternative Security Program guidelines.

Established project review process to accurately access Vessel Security Plans (VSP); USCG adopted and promulgated review process program-wide.

Worked with USCG stakeholders to streamline VSP project processes and achieved program deliverables ahead of plan of action and milestones.

Served as contract training officer; assisted trainees in solving specific problems either on a one-to-one basis or in groups. Amended and revised training program curriculum and personnel qualification standards. Responsible for the review and authorization of course completion certificates.

Worked directly with maritime industry clients and third party constituents to define requirements set forth in 33 CFR Pat 104/105 and to resolve interpretation discrepancies in the security plans submitted for evaluation.

Responsible for project records management including: official project correspondence, confidential project files, vendor records and division training certifications.

Keenan Staffing Services
New Orleans, LA    United States

06/2002 - 04/2003
 

Administrative Officer

Assisted in the development and implementation of client's risk management program to fulfill company mission and strategic goals while complying with State and Federal laws and accreditation standards related to occupational health and safety requirements for maritime vessel operations.

Instituted systematic leadership changes resulting in a more cohesive team-working environment; resulted in lowering injury incidents by 30%.

Coordinated the logistics and planning of client’s annual community out-reach campaign.

Facilitated the review and update of client’s policies and procedures for maritime occupational health and safety requirements for fleet operations.

U.S. Coast Guard
Norfolk, VA    United States

11/1999 - 06/2002
 

Human Resources Specialist - Yeoman

Provided direct support to Rear Admiral and Executive Officer, United States Coast Guard (USCG) Maintenance and Logistics Command Atlantic Area, 450+ command staff.

Maintained calendar of all Counter Drug Operation (CDO) exercises both internationally and domestically; managed day-to-day operations and coordinated interagency training exercises and team travel.

Procured supplies in support of division operations and exercises utilizing the Large Unit Financial System (LUFS); Responsible for ordering, tracking and maintaining Command hurricane equipment and Disaster Response resources.

Selected to serve as watch officer in Crisis Action Center in support of USCG response to 9/11 events; supported the deployment of Reserve personnel and coordinated lodging, travel and on-site points of contact for activated Reserve personnel.

U.S. Coast Guard
Frankfort, MI    United States

05/1998 - 10/1999
 

Human Resources Specialist - Yeoman

Key problem-solver, counselor and source of information to military personnel for questions ranging from career moves, entitlements and incentive programs to retirement options and veteran's benefits. Responsible for payroll certification and delivery; preparing military travel orders and arranging transportation, including shipment of household goods; preparing correspondence; and maintaining files and administrative records.

Served as Boarding Team Member conducted armed inspections of vessels, ensured vessels were compliant with Code of Federal Regulations (CFR) and Maritime Law.

Worked closely with FEMA, local state and government agencies to complete maritime rescue missions.

Counseled military personnel regarding pay and benefits; served as Permanent Change of Station (PCS) Representative and housing coordinator.

Assisted in the maintenance, inventory and reconciliation of small boat station survival gear; ensured preventative monthly maintenance was performed on all equipment.

Spanish

Advanced

Advanced

Advanced

Damascus Sports Association - Volunteer/Coach

International Association of Administrative Professionals - Member

National Association of Professional & Executive Women - Member

National Society for Hispanic Professionals - Member

Tom Preston

Jennifer Norbury            

Booz Allen Hamilton

Telvent

Principal

Marketing Administrator

703-377-6182

301-606-4334

Andrea Truitt

CSC

Business Analyst

703-966-1136

atruitt.ctr@dtic.mil